AFFINA Ranked in the Top 10 US Domestic Inbound Providers by CIS Magazine
May 30, 2008 - Peoria, Illinois
AFFINA - An HTMT Global Solutions Company, has received the 2007 "Inbound Teleservices Agencies Top 50" award with a top 10 ranking. This is the 16th consecutive year AFFINA has earned the prestigious award, and the second consecutive year in the top 10.
The Inbound Teleservices Agencies award, based on inbound long-distance telecommunications service records and third-party verification, is given by Customer Inter@ction Solutions (CIS) magazine and was recently announced on their website www.tmcnet.com
“The Top 50 Teleservices Agencies list offers the most honest and reliable ranking of companies,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions in a press release. “It is truly the benchmark for choosing large-size, large-capacity teleservices agencies.”
AFFINA is ranked 10th in the CIS list of U.S. service agencies whose primary business function is provision of inbound teleservices for outside firms.
“Maintaining our position as a top 10 inbound service partner is a testament to the commitment and focus on exceptional customer service delivery that our employees maintain, which is rewarded year-after-year by our clients’ ongoing trust in our ability to care for their customer interactions,” said Donna J. Malone, AFFINA president and CEO.