Catch 22 – You can’t get the job without the experience, but you can’t get the experience without the job.
Introducing AFFINA’s Elite Student Program
This is a unique opportunity for you to build your work experience record. We are interviewing High School students for this unique program. Requirements include:
- 16 years of age,
- good academic achievement,
- good school attendance record.
We are seeking High School students to become a member of this elite group of inbound contact center Customer Service Representatives to respond to consumer inquiries across multiple channels, including phone, e-mail, mail and web chat.
This program provides the opportunity for you to create a valuable work history with skills employers want, including:
- Excellent customer service skills
- Professional verbal and written communication skills, including active listening skills
- Sales strategy development including value statement formulation
- Effective utilization of reference tools, including online and web-based manuals and reference guides
- Company policy and procedure adherence and compliance
- Leadership, training and mentoring skills
- Professionalism in attitude, speech, and appearance.
- General business savvy and acumen
This is a great opportunity for High School Students to build their work history with exceptional experience, making them more marketable and valuable for their future.